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I’m not sure about you, but I sort of feel as if there is a portion of life missing between March and now. To say that 2020 has been a weird year is quite the understatement. It has certainly given business owners a reason to pause, take a step back, and take a good long look at how business has changed in a very short period of time. Some business sectors have been harder hit than others, but all have been affected in some way or another. Along with safety changes pertaining to COVID-19, marketing strategies have also needed adjustments. Marketing leaders were surveyed by The CMO Survey asking their survival strategies and predictions about the future and here is what they found.

Video is where it’s been for a while, but it seems as if the pandemic and quarantining pretty much the entire world really just made it take off like a rocket. There are many social media platforms to utilize video like Facebook Live, YouTube and Instagram’s IGTV. Video is one of the most useful and effective content formats used in social media marketing. Prior to the COVID pandemic, shorter videos were most popular as they grabbed the user’s attention and gave them the information they needed quickly and efficiently, however, COVID has pushed longer videos ahead as many people suddenly had a lot of extra time on their hands. The longer form videos are IGTV’s specialty and can help bring your business to the next level.

I was reading through a 2020 social media industry report the other day and came across a section that caught my attention. The heading was, “Grew Business Partnerships.” Okay, not life-shattering, but the sentence under it was kind of life-shattering or at least profit-shattering for a business. Their survey revealed that most marketers underuse social media to grow partnerships. My question is “Why?” It seems so simple, it is Cross Marketing 101. The more I thought about it though, the more I realized as a business owner myself that it takes time to groom those relationships, to make sure the business partnership complements both businesses, and to actually follow through with posting on social media. Sometimes we get so busy as business owners, that we often overlook and underuse what is right in front of us.  

It seems as if COVID-19 has really put social media marketing back at the top of most clients’ marketing lists. After all, when people are stuck at home with most things shut down, the audience is captive and starving for any sense of normalcy. I know that my family and I referred to social media on multiple occasions to find curbside deals from local restaurants and allowed us to still shop with some of our favorite local stores. The variety of social media options seems as if it changes daily from Facebook to Instagram to TikTok to you name it. It’s hard to keep up. This is where hiring a professional marketing firm like Cyberspyder Marketing will keep you from going crazy keeping up with all the latest trends. One key to social media marketing success is knowing your target audience. For example, I’m in my late 40’s, if I need to find something out, I tend to go to Facebook as that is where most of my “friends” are. My daughters are 20 and 25; Instagram is their go-to social media source. I will have to say though, I have become more attached to Instagram myself these last few months. On the other hand, my 20-year-old isn’t “married to” just one social media outlet, she also very much enjoys TikTok and YouTube.

As we all know, the shift to online shopping has continually taken a toll on brick and mortar stores.  Now that the COVID-19 pandemic has forced the shutdown of a large portion of those stores,  many are struggling to survive. The news continually reports about another large retailer that has predominantly relied upon walk-in customers in the past has filed bankruptcy and/or closing stores. Additionally, retailers no longer compete only with other similar retailers. Online shopping has brought another competitor – the manufacturers.

Photo credit:  www.waze.com

Waze. Maybe you’ve heard of it, maybe you haven’t. Chances are if you haven’t, you will in the very near future. Waze is a free app offering one of the largest community-based traffic and navigation apps that was acquired by Google.  This app is used throughout the word by motorists to share real-time traffic and road information. The basic premise is that fellow drivers are helping one another out by saving each other time and fuel.

Not every marketing dollar is the same. Clients must decide which area to spend those dollars to get the biggest return on investment. When deciding where and how to spend your digital marketing dollars, it would only make sense to use someone that has a proven track record and can give you the most bang for your buck. The digital marketing world can almost seem overwhelming at times. There are so many options to choose from AdWords to social media marketing to websites with user-friendly e-commerce features. The digital marketing list could go on for days. When choosing your digital market company, look for a Certified Google Partner to help you efficiently turn those marketing dollars into revenue. CyberSpyder Marketing Services has achieved the elite Certified Google Partner status to help their clients get the best ROI. This status confirms their expertise in the digital marketing world on one of the most powerful online platforms.

Do you remember the old days of having to set up separate admins for Facebook business pages if you didn’t want to use your personal information to avoid giving page managers access to your personal Facebook page as well? I do. Wow, did that ever get confusing. Facebook has addressed this problem along with others by creating Facebook Business Manager. Agreed, in the beginning, there were a few kinks to work out with the new business manager concept, but that is all fixed now and there really isn’t anything that should be holding you back from utilizing this FREE tool offered by Facebook.