Hosting
November 12, 2015
For the CyberSpyder Web Services, Inc. Hosting Services (the “Hosting Services”), along with the Services Agreement located at www.CyberSpyder,net/legal, the following additional terms and conditions also apply (collectively, the “Agreement”):
You acknowledge and agree that CyberSpyder Web Services, Inc. reserves the right to amend its Hosting Services offerings and to add, delete, suspend or modify the terms and conditions of such Hosting Services, at any time and from time to time, and to determine whether and when any such changes apply to both existing and future customers pursuant to the terms of the Services Agreement, whereby your continued use of the Hosting Services following such changes will constitute your acceptance of such changes.
You expressly agree that any third party functionality (including applications, products, services or offerings) available to you as a part of any of the CyberSpyder Web Services, Inc. product or service, including any Hosting Services, shall be used by you in accordance with the terms of any relevant third party licenses. Your failure to abide by any third party license may result in the immediate termination of your services by CyberSpyder Web Services, Inc. Furthermore, CyberSpyder Web Services, Inc. does not control such third party functionality and is therefore not liable for any issues of any kind relating to the third party functionality. CyberSpyder Web Services, Inc. reserves the right, at its sole discretion, to terminate, suspend, cancel or alter your access to any third party functionality at any time.
Fees and Payment Terms
Billing for the Hosting Services shall be by a valid credit card acceptable to CyberSpyder Web Services, Inc. or such other method acceptable to CyberSpyder Web Services, Inc., at the fees set forth by CyberSpyder Web Services, Inc. Your annual, monthly, or other recurring periodic payments for Hosting Services (the “Hosting Services Fees”) shall be automatically charged to the credit card provided by you at the time of your purchase or such other credit card on your account (your “Credit Card”), with such payments being charged in advance of, or on, each due date, and you hereby agree that CyberSpyder Web Services, Inc. is authorized to so charge your Credit Card or other selected payment method. CyberSpyder Web Services, Inc., in its sole discretion, shall determine the prices it will charge for the Hosting Services, and the terms and conditions applicable to the same, and CyberSpyder Web Services, Inc. may, amend such pricing and/or terms and conditions in accordance with terms set forth in the Services Agreement. If you do not agree to any such change, you may terminate this Agreement (or cancel your Hosting Services, as applicable) further in accordance with the Agreement, otherwise all such changes shall thereafter be effective with respect to your account, and you agree that we are authorized to charge your credit card for any new Hosting Services Fees, on the next monthly, annual or other recurring periodic payment cycle (as applicable).
If your data usage or storage exceeds the amount permitted by the Hosting Services package or program you purchase, CyberSpyder Web Services, Inc. may, in its sole discretion, upgrade you to the next level package that supports the amount of data usage or storage you have used. If you are upgraded, you will be charged a prorated amount to upgrade your plan for the remainder of your term (the “Prorated Upgrade Payment”) and your renewal Hosting Services Fees will be at the rate for such upgraded plan. Any Prorated Upgrade Payment and your new Hosting Service Fees shall be automatically charged to your Credit Card, and you hereby agree that CyberSpyder Web Services, Inc. is authorized to so charge your Credit Card. If you do not agree to any such upgrade, you may terminate this Agreement (or cancel your Hosting Services, as applicable) as provided herein within five (5) days of such upgrade; otherwise all such changes shall thereafter be effective with respect to your account, and you agree that we are authorized to charge your Credit Card for any Upgrade Payment and your new Hosting Service Fees.
In addition to recurring Hosting Service Fees, CyberSpyder Web Services, Inc. may charge set-up fees and other one-time fees for any optional Hosting Services as set forth on our Website and/or described in the Agreement (collectively “One-time Fees”). Billing for One-time Fees shall be by valid credit card acceptable to CyberSpyder Web Services, Inc. or such other method acceptable to CyberSpyder Web Services, Inc. Your One-time Fees shall be automatically charged to your Credit Card, and you hereby agree that CyberSpyder Web Services, Inc. is authorized to so charge your Credit Card. CyberSpyder Web Services, Inc., in its sole discretion, shall determine the prices it will charge for all One-time Fees.
Term and Termination
Your Hosting Services shall continue for the term selected in the Hosting Services package or program that you register for or otherwise order and shall automatically renew for terms of such length (with fees charged in advance), unless such term is modified by CyberSpyder Web Services, Inc. in accordance with this Agreement, or unless either party notifies the other of termination or cancellation in accordance with this Agreement, and subject to the then-current terms and conditions of this Agreement at the time of any renewal of the Hosting Services. You acknowledge and agree that in the event you do not desire to automatically renew your Hosting Services, it is your responsibility and obligation to contact CyberSpyder Web Services, Inc.to cancel your automatic renewal. Your failure to cancel your automatic renewal shall be deemed acceptance of the renewal term. Subject to your obligation to pay any outstanding fees, if any, you may cancel your Hosting Services at any time. To cancel your Hosting Services you must contact CyberSpyder Web Services, Inc. and cancel your service.
Notwithstanding anything to the contrary in the Agreement and without limiting any right or remedy of CyberSpyder Web Services, Inc. contained in the Agreement, CyberSpyder Web Services, Inc. may suspend or terminate your Hosting Services, suspend your access and password, remove your Hosting Services from CyberSpyder Web Services, Inc.’s servers, or remove any content within the Hosting Services, if CyberSpyder Web Services, Inc. concludes, in its sole and exclusive discretion, that you (i) have breached, violated, or acted inconsistently with the letter or spirit of the Agreement, including this Addendum, the Services Agreement, the Acceptable Use Policy, or any other applicable CyberSpyder Web Services, Inc. term, condition, rule, policy or any applicable law or regulation; (ii) have provided false information as part of your account information; (iii) have failed to keep your account information complete, true, and accurate; (iv) fail to respond to any email communication sent to the email address listed in your account information; (v) are engaged in fraudulent or illegal activities or the sale of illegal or harmful goods or services; (vi) are engaged in activities or sales that may damage the rights or reputation of CyberSpyder Web Services, Inc. or others; or (vii) engage in any activity, whether or not intentionally, that threatens the stability or security of CyberSpyder Web Services, Inc.’s network, servers, or other services, in CyberSpyder Web Services, Inc.’s sole discretion (each “Termination for Cause”). Any Termination for Cause by CyberSpyder Web Services, Inc. will take effect immediately, and you expressly agree that you will not have any opportunity to cure. In addition, CyberSpyder Web Services, Inc. may terminate your Hosting Services at any time without cause upon notice to you. Your sole and exclusive remedy for such termination of your Hosting Services without cause will be a refund of your Hosting Services Fees for the then current term.
Upon any termination of your Hosting Services or this Agreement for any reason, any provision which, by its nature or express terms should survive, will survive such termination.
Hosting Service Availability Guarantee
We guarantee that your Hosting Services will be up and accessible (“Available”) 99.9% of the time except for interruptions caused by the following:
- errors caused by you from custom scripting or coding;
- any interruption caused by third party software installed by you;
- corrective actions taken by CyberSpyder Web Services, Inc. pursuant to the terms of this Agreement;
- outages that do not affect the appearance of the web site but merely affect access to the web site such as FTP and email;
- Internet frailties;
- periodic scheduled maintenance or repairs that CyberSpyder Web Services, Inc. may undertake from time to time; and
- causes beyond the control of CyberSpyder Web Services, Inc. or that are not reasonably foreseeable by CyberSpyder Web Services, Inc..
- up to 1 hour, you will receive a credit for at least 1 hour of Hosting Services Fees;
- between 1 and 12 hours, you will receive a credit for at least 12 hours of Hosting Services Fees;
- between 12 and 24 hours, you will receive a credit for at least 24 hours of Hosting Services Fees;
- between 24 and 72 hours, you will receive a credit for at least 72 hours of Hosting Services Fees; or
- above 72 hours, you will receive a credit for 144 hours of Hosting Services Fees.
- That your website and Content shall not violate the Agreement in any manner (including but not limited to this Addendum, the Service Agreement, the Acceptable Use Policy, etc.) and your website does not and shall not contain any content, materials, data, work, trade or service mark, trade name, link, advertising or services that actually or potentially violate any applicable law or regulation or infringe or misappropriate any copyright, trademark, patent, proprietary intellectual property, contract or tort right of any person and that you own your Content and all proprietary or intellectual property rights therein, or have express written authorization from the owner to copy, use and display the Content on and within your website. You also warrant that the website being hosted by CyberSpyder Web Services, Inc. will not contain any obscene or libelous material or otherwise violate any law, rule or regulation. You accept full responsibility to verify the truth and accuracy, legality and ownership of the information and other Content that you disseminate or display in connection with your use of the Hosting Services or obtain from the Internet; and
- That your Content and use of the Hosting Services will not: (i) disseminate or transmit unsolicited messages, chain letters, unsolicited commercial email, or unreasonably large volumes of email on a daily basis, provided, CyberSpyder Web Services, Inc., in its sole discretion, may permit you, if you have a legitimate purpose and after request, to send more email than CyberSpyder Web Services, Inc.’s standard STMP relay limit; (ii) disseminate or transmit any material that, to a reasonable person may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening or malicious; (iii) disseminate or transmit files, graphics, software or other material, data or work that actually or potentially infringes the copyright, trademark, patent, trade secret or other intellectual property right of any person; (iv) create a false identity or to otherwise attempt to mislead any person as to the identity, source or origin of any communication; (v) export, re-export or permit downloading of any message or content in violation of any export or import law, regulation or restriction of the United States and its agencies or authorities, or without all required approvals, licenses and/or exemptions; (vi) interfere, disrupt or attempt to gain unauthorized access to any computer system, server, network or account for which you do not have authorization to access or at a level exceeding your authorization; (vii) disseminate or transmit any virus, trojan horse or other malicious, harmful or disabling data, work, code or program; (viii) use your server as an “open relay” or similar purposes; (ix) run a DNS service; (x) act as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, denial of service, or other abusive activities; (xi) perpetrate server hacking or other security breaches; (xii) use of your web site as an anonymous gateway; (xiii) use of software or scripts run on its servers that cause the server to load beyond a reasonable level, as determined by CyberSpyder Web Services, Inc.; or (xiv) engage in any other activity deemed by CyberSpyder Web Services, Inc. to be in conflict with the spirit or intent of this Agreement or any CyberSpyder Web Services, Inc. policy, including the use of the Hosting Services in any way, in CyberSpyder Web Services, Inc.’s sole discretion, that impairs the functioning or operation of CyberSpyder Web Services, Inc.’s services or equipment. Specifically, by way of example and not as a limitation, you shall not use the Hosting Services as (i) a repository or instrument for placing or storing archived files, and/or (ii) placing or storing material to be downloaded through other web sites.
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